Refund Policy
At Chaos to Christ Clothing Company LLC, we strive to honor God in everything we do, including serving you. Because each item is custom printed just for you via Printful, we have specific guidelines to help our community.
Sizing & Exchanges: Since each garment is made to order, we are unable to offer exchanges or returns for incorrect sizes. We kindly ask that you check our size guides before purchasing. If you receive a damaged item, a misprint, or the wrong product entirely, please reach out to us within 30 days so we can make it right.
Our commitment: While we do not accept returns for buyer's remorse or size errors, we fully back the quality of our apparel. If your order arrives with a manufacturing defect or was damaged during transit, we will gladly arrange a replacement at no cost to you as part of our dedication to excellence and grace.
Next Steps: If you encounter a misprint or receive a damaged item, please email us a clear photo of the issue. Once the error is verified by our team, we will process a replacement or refund to your original payment method. Thank you for supporting our mission to share the Gospel through faith-based clothing and for understanding our fulfillment process.
Refunds & Store Credit
Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed via your original payment method within a standard processing window, or issued as store credit upon request. Our goal is to handle every request with fairness and integrity, reflecting our commitment to your satisfaction and our shared faith. Please note that shipping costs are non-refundable, and store credits are valid for one year from the date of issue.